Privacy Policy

The Standard Exterior Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This policy explains how we collect, use, disclose, and safeguard information when you visit this website, request project information, communicate with us, or use our services.

Information we collect

We may collect information you voluntarily provide, including:

• Name, address, email address, and telephone number
• Information about a deck or exterior project
• Photos, drawings, or documents you choose to share
• Billing or payment information when applicable

The website and its service providers may also collect technical information such as IP address, browser type, device information, usage data, cookies, and similar technologies.

How we use information

• Respond to inquiries and project requests
• Schedule consultations and services
• Prepare proposals, contracts, invoices, and project records
• Communicate about a project
• Improve the website and customer experience
• Maintain business records and comply with legal obligations

Text messaging

If you choose to communicate by text or opt in to SMS communications, we may use your phone number for appointment reminders, estimate updates, project notifications, and other service-related messages. Message and data rates may apply. Reply STOP to opt out of marketing text messages.

Sharing information

We do not sell or rent personal information.

We may share information when reasonably necessary with employees, authorized representatives, subcontractors working on a project, material or delivery providers, payment processors, professional advisors, website-service providers, or government agencies when required by law.

Security, retention, and choices

We use commercially reasonable administrative, technical, and physical safeguards. No electronic transmission or storage method is completely secure. Information is retained as needed to complete services, maintain project and financial records, meet legal obligations, resolve disputes, and enforce agreements.

You may contact us to request access to, correction of, or deletion of personal information where permitted by law. Some records may be retained for legitimate business or legal purposes.

Cookies, analytics, and third-party services

This website may use cookies and third-party services, including site hosting and the Trustindex review widget, to provide functionality, security, and review-source verification. Third-party services operate under their own policies. Browser settings may allow you to limit cookies, although some features may be affected.

Children and third-party links

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under 13. We are not responsible for the privacy practices of third-party websites linked from this site.

Changes and contact

We may update this policy and will post the revised effective date on this page. Questions may be directed to The Standard Exterior Co., New Albany, Indiana, by phone at (812) 920-5623 or email at info@standardexterior.com.